The Sales Administration Officer is accountable for processing purchases on a daily basis including the placement and tracking of orders, management of shipments and processing of customer accounts.
Responsibilities:
- Receive orders related to software and/or hardware through email or CRM and update customers accordingly
- Create an ERP account and input orders into the vendor’s system while updating Salesforce and Traverse
- Upload purchase orders in Salesforce
- Track shipments, update tracking file and handle any issues or discrepancies with related stakeholder
- Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions in line with the objectives and responsibilities of the Sales Team
- Update customers and internal stakeholders on order backlogs and information
Requirement
Bachelor’s degree in Business Administration or any other related
At least 2 years of relevant experience
