Job Description:

At Fidelity, we are looking for a dynamic Sales and E-commerce Executive to join our team. This role is central in managing the dual responsibilities of welcoming customers in-store and driving the growth of our e-commerce platforms ( https://www.thepcshopcyprus.com https://www.fidelitycenter.com.cy https://www.fidelity.com.cy ). The ideal candidate will blend exceptional interpersonal skills with a strategic understanding of online retail operations to deliver a seamless shopping experience for our customers.

Responsibilities:

Greet and assist customers in-store, providing product knowledge and personalized recommendations to enhance their shopping experience.
Manage and update the company’s e-commerce platforms, ensuring products are accurate and optimized for online sales.
Monitor e-commerce performance metrics, including sales, traffic, and conversion rates, to identify opportunities for growth.
Handle customer inquiries and orders across both physical and online channels, ensuring timely and efficient resolutions.
Collaborate with the marketing team to implement online promotions, campaigns, and strategies that align with in-store efforts.
Conduct regular quality checks on the e-commerce store to ensure smooth functionality and a user-friendly experience.
Stay up to date with industry trends and best practices in sales and e-commerce to keep the company competitive.

Requirements:

• Proven experience in sales and/or e-commerce, with a track record of meeting or exceeding targets.

• Strong knowledge of e-commerce platforms and tools (e.g., WooCommerce, Shopify, or equivalent).

• Excellent communication and customer service skills, both in-person and online.

• Analytical mindset with the ability to interpret data and drive decisions based on insights.

• Proficiency in digital marketing strategies, including SEO, PPC, and social media, is a plus.

• Highly organized, with strong attention to detail and time management skills.

What We Offer:

A dynamic and supportive work environment where collaboration and innovation thrive.
Exciting opportunities for career growth and professional development, empowering you to reach your full potential.
A competitive salary package complemented by performance-based rewards.
A balanced schedule: Work Monday to Friday, 8:00 AM to 4:30 PM, leaving your evenings and weekends free to relax and recharge.
A meaningful role at the heart of our mission to grow and enhance our digital and in-store presence, making a tangible impact on our success.

Interested?

Send your CV and a brief cover letter to [careers@fidelity.com.cy], with the subject line: Sales and E-commerce Executive. Be part of our journey to redefine the shopping experience!

Fidelity Technology Solutions

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Sales and E-commerce Executive