The Athens office is looking to recruit a new Brokerage & Office Assistant.

Brokerage assistant responsibilities

Assist with preparation of yacht selections & presentations
Assist with prospecting and new business development/client marketing initiatives
Take minutes of team meetings
Assist with all client/general correspondence
Record all client activity in the Burgess Customer Relationship Management (CRM) system
Monitor CRM enquiries for all brokers and assist brokers with ensuring the enquiry logs are all kept up to date
Assist with contract preparation as required
Assist with booking of yacht visits/inspections
Collate and send out daily yacht and contact log
Create electronic presentations for third party listed yacht
Preparation of weekly brokerage news
Manage department office cars (servicing, insurance, tax, etc.)
Assist with travel plans as required (hotels, flights, transfers)
Diary management; department movements
Submit/collate expenses for brokers
Assist with local boat shows, open houses, client viewings, pre-listing inspections as required

Office assistant responsibilities

Manage reception & switchboard
Greet and welcome guests as they arrive at the office
Ensure reception area and meeting rooms are tidy and presentable
Offering guests refreshments and on request, ordering working lunches
Assist with IT setup in meeting rooms
Receive, sort, and distribute daily mail/deliveries. Where required, scan and distribute/file documents
Franking/organising couriers for all outgoing post
Order office supplies (including stationary orders and first aid supplies) proactively keeping inventory of stock
Managing Athens events, CSR initiatives and social activities
Fire warden and First aid representative
Proactively maintain/upkeep office by organising repairs and upgrades
Liaise with security, cleaners, and general maintenance service providers
Perform other clerical duties such as filing, binding documents, photocopying, and scanning
Processing office payments and expenses
Stand and Boat Show cover as required, including occasional industry Open Days
Assist with the Athens’ office projects and ad-hoc requests

Essential Skills And Personal Qualities

Fluent written and spoken English
Strong IT skills (especially CRM, Outlook & MS Office including Excel)
Highly organised
Excellent communication and diplomacy skills, can communicate effectively at all levels (dealing with Owners, Captains, and Colleagues)
Ability to prioritise, multi-task and work to tight deadlines and under pressure
Keen eye for detail and accuracy
Confidentiality Good team player, but also able to act on own initiative
Ability to attend the office Monday-Friday

Desirable Skills

Knowledge of MS CRM and/or Adobe Photoshop
Previous sales support experience
Knowledge of yachting or luxury goods sector

*Only candidates with the legal right to work in the EU can be considered.

Burgess is an equal opportunity employer and will happily consider candidates from all backgrounds who are able to demonstrate the required personal and professional qualities for this role.

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