The Athens office is looking to recruit a new Brokerage & Office Assistant.
Brokerage assistant responsibilities
- Assist with preparation of yacht selections & presentations
- Assist with prospecting and new business development/client marketing initiatives
- Take minutes of team meetings
- Assist with all client/general correspondence
- Record all client activity in the Burgess Customer Relationship Management (CRM) system
- Monitor CRM enquiries for all brokers and assist brokers with ensuring the enquiry logs are all kept up to date
- Assist with contract preparation as required
- Assist with booking of yacht visits/inspections
- Collate and send out daily yacht and contact log
- Create electronic presentations for third party listed yacht
- Preparation of weekly brokerage news
- Manage department office cars (servicing, insurance, tax, etc.)
- Assist with travel plans as required (hotels, flights, transfers)
- Diary management; department movements
- Submit/collate expenses for brokers
- Assist with local boat shows, open houses, client viewings, pre-listing inspections as required
Office assistant responsibilities
- Manage reception & switchboard
- Greet and welcome guests as they arrive at the office
- Ensure reception area and meeting rooms are tidy and presentable
- Offering guests refreshments and on request, ordering working lunches
- Assist with IT setup in meeting rooms
- Receive, sort, and distribute daily mail/deliveries. Where required, scan and distribute/file documents
- Franking/organising couriers for all outgoing post
- Order office supplies (including stationary orders and first aid supplies) proactively keeping inventory of stock
- Managing Athens events, CSR initiatives and social activities
- Fire warden and First aid representative
- Proactively maintain/upkeep office by organising repairs and upgrades
- Liaise with security, cleaners, and general maintenance service providers
- Perform other clerical duties such as filing, binding documents, photocopying, and scanning
- Processing office payments and expenses
- Stand and Boat Show cover as required, including occasional industry Open Days
- Assist with the Athens’ office projects and ad-hoc requests
Essential Skills And Personal Qualities
- Fluent written and spoken English
- Strong IT skills (especially CRM, Outlook & MS Office including Excel)
- Highly organised
- Excellent communication and diplomacy skills, can communicate effectively at all levels (dealing with Owners, Captains, and Colleagues)
- Ability to prioritise, multi-task and work to tight deadlines and under pressure
- Keen eye for detail and accuracy
- Confidentiality Good team player, but also able to act on own initiative
- Ability to attend the office Monday-Friday
Desirable Skills
- Knowledge of MS CRM and/or Adobe Photoshop
- Previous sales support experience
- Knowledge of yachting or luxury goods sector
*Only candidates with the legal right to work in the EU can be considered.
Burgess is an equal opportunity employer and will happily consider candidates from all backgrounds who are able to demonstrate the required personal and professional qualities for this role.
