Plumber Brother is seeking a motivated and enthusiastic Virtual Appointment Setter to join our growing team. This entry-level position is perfect for individuals looking to kickstart their career in a dynamic and supportive environment. As a Virtual Appointment Setter, you will play a crucial role in our customer engagement strategy by scheduling appointments between our clients and our skilled plumbing professionals.

Responsibilities

Conduct outbound calls to potential customers to set appointments for plumbing services
Follow up with leads to confirm and remind them of scheduled appointments
Maintain an organized database of customer information and lead status
Provide accurate information about our services to potential clients in a friendly manner
Collaborate with the customer service team to ensure seamless communication and support
Monitor and report on appointment setting metrics to improve performance

Requirements

High school diploma or equivalent; some college experience preferred
Strong verbal communication skills, with the ability to engage potential customers
Basic knowledge of Microsoft Office and other computer applications
Ability to work independently and manage time effectively in a remote setting
Positive attitude with a willingness to learn and grow within the company
Previous experience in customer service or sales is a plus but not required
Reliable internet connection and a quiet workspace for making calls

Benefits

Competitive Salary:Attractive compensation based on experience and skills
Flexible Schedule:Enjoy the freedom of a remote work environment with flexible working hours
Health and Wellness:Comprehensive health, dental, and vision insurance plans
Retirement Savings:401(k) plan with company match to help you save for the future
Professional Development:Opportunities for ongoing training and career growth
Paid Time Off:Generous PTO and holiday leave to support work-life balance
Technology Stipend:Financial support for home office setup and equipment
Team Culture:Engage in regular virtual team-building activities and maintain a supportive work environment

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Virtual Appointment Setter - Entry Level

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