Plumber Brother is seeking a motivated and enthusiastic Virtual Appointment Setter to join our growing team. This entry-level position is perfect for individuals looking to kickstart their career in a dynamic and supportive environment. As a Virtual Appointment Setter, you will play a crucial role in our customer engagement strategy by scheduling appointments between our clients and our skilled plumbing professionals.
Responsibilities
- Conduct outbound calls to potential customers to set appointments for plumbing services
- Follow up with leads to confirm and remind them of scheduled appointments
- Maintain an organized database of customer information and lead status
- Provide accurate information about our services to potential clients in a friendly manner
- Collaborate with the customer service team to ensure seamless communication and support
- Monitor and report on appointment setting metrics to improve performance
Requirements
- High school diploma or equivalent; some college experience preferred
- Strong verbal communication skills, with the ability to engage potential customers
- Basic knowledge of Microsoft Office and other computer applications
- Ability to work independently and manage time effectively in a remote setting
- Positive attitude with a willingness to learn and grow within the company
- Previous experience in customer service or sales is a plus but not required
- Reliable internet connection and a quiet workspace for making calls
Benefits
- Competitive Salary:Attractive compensation based on experience and skills
- Flexible Schedule:Enjoy the freedom of a remote work environment with flexible working hours
- Health and Wellness:Comprehensive health, dental, and vision insurance plans
- Retirement Savings:401(k) plan with company match to help you save for the future
- Professional Development:Opportunities for ongoing training and career growth
- Paid Time Off:Generous PTO and holiday leave to support work-life balance
- Technology Stipend:Financial support for home office setup and equipment
- Team Culture:Engage in regular virtual team-building activities and maintain a supportive work environment
