As a Flemish Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.
Requirements:
- An energetic passion for customer service and speaking directly with customers.
- A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
- A drive to reach targets and overachieve on a daily basis.
- Native Flemish and Fluent English.
- An understanding of the Casino and/or sports betting industry.
- Target oriented and driven by achieving goals.
Duties and Responsibilities:
- Making daily outbound calls and follow ups.
- Assisting new players and current players to ensure they have no blockers to enjoying our products.
- Promoting our site, products, campaigns and overall entertainment offering.
- Working with your team leader to ensure all targets are understood.
- Work with other departments such as Payments, Risk, VIP and Customer Support.
We offer excellent benefits:
- Working in dynamic European company.
- 24 workdays of paid vacation.
- Friendly team.
- Lots of opportunities for education and development within the company.
- Official employment and full medical insurance.
- Working with a brand new MacBookPro.
- Competitive salary and attractive bonus scheme.
- Birthday celebration present.
- Breakfast and lunch partially paid by the company.
- Fruits and snacks available in the office.