At Sani/Ikos Group, the Front Office department plays a pivotal role in guest experiences. Our Front Office Team orchestrates unforgettable holiday experiences with seamless check-ins, personalized recommendations, and world-class service. Whether as a Front Office and Guest Relations Agent or an e-Concierge team member, guest interaction is at the heart of what we do. Join our dynamic team dedicated to creating magical experiences that turn guests' stays into lifelong memories!
Requirements:
- Previous experience in any Room Division position as a Front Office Agent, Guest Relation Agent, Bellboy, Concierge, or Supervisor, preferably in a 5* resort or hotel environment
- Degree/Diploma in Hospitality/Tourism
- Fluency in English
- Fluency in a second language (Russian, German, French)
- Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)
- Friendly and passionate personality, capable of seeing value in everyone and everything
- Strong communicative, interpersonal, managerial & problem-solving skills
Benefits:
Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.
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