Patrique Mercier Recruitment ES is excited to present an amazing opportunity for an Italian Speaking Technical Support Specialist to join our remote team based in Greece! This position allows you to utilize your language skills and passion for technology while offering outstanding support to our Italian-speaking customers. You'll assist with their inquiries about our cutting-edge cloud solutions and ensure they receive a seamless experience. If you're driven by customer satisfaction and enjoy working in a tech environment, this role is perfect for you!
Your Responsibilities
- Provide top-level technical support to Italian-speaking customers using our cloud services
- Quickly identify and resolve technical issues to enhance customer satisfaction
- Guide clients through product features and assist them in maximizing their usage
- Document all interactions and solutions provided for future reference
- Collaborate with team members to improve service delivery and share insights
- Participate in ongoing training to stay informed about product updates and improvements
Requirements
- Fluency in Italian (both spoken and written) is essential
- Strong technical aptitude and a passion for problem-solving
- Previous experience in technical support is a plus but not mandatory
- Excellent communication and interpersonal skills
- A collaborative attitude with the ability to work effectively in a remote team
- Willingness to enjoy the flexibility and benefits of remote work while being based in Greece
- A desire for continuous learning and professional growth in the technology field!
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Good Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
Free Greek Lessons, discounts and other perks
