The House of Mercier is thrilled to offer a unique opportunity for Nordic Customer Support Roles in the stunning landscapes of Greece! If you are fluent in Nordic languages and have a passion for helping customers, this role is perfect for you. As a customer support representative, you will be the primary contact for our Nordic-speaking clients, delivering exceptional service and support.
Key Responsibilities
- Deliver outstanding customer support to Nordic-speaking clients through various channels, including phone, email, and chat
- Address customer inquiries and resolve issues efficiently, ensuring a positive customer experience
- Document interactions and maintain accurate records in our customer support system
- Collaborate with team members to improve processes and enhance service quality
- Stay informed about our products and services to provide timely and accurate information to customers
- Engage in continuous professional development to enhance customer service skills
- Enjoy the experience of living in Greece while making a valuable contribution to our customer support team
Requirements
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English, both written and spoken
- Previous experience in customer service or support roles is preferred
- Strong communication and interpersonal skills
- Ability to effectively troubleshoot and resolve customer concerns
- Willingness to relocate to Greece and embrace a new cultural environment
- Excellent organizational and multitasking abilities
- A genuine passion for providing high-quality customer service
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
