🌟 Unlock Your Potential with Us! Patrique Mercier Recruitment ES is searching for an Italian Speaking Customer Support representative for Transportation Services to join our vibrant team while working remotely from Greece! If you are fluent in Italian and possess a passion for providing exceptional service in the transportation sector, we want to hear from you!
In this pivotal role, you will assist Italian-speaking customers with their transportation inquiries, ensuring they receive the support and information needed for a smooth travel experience. Enjoy the flexibility of remote work while being part of a dynamic team. If you're ready to make a difference and advance your career in the transportation industry, this opportunity is tailor-made for you!
Your Responsibilities
- Provide outstanding customer support to Italian-speaking clients through various communication channels
- Assist customers with inquiries related to transportation services, addressing issues and providing solutions
- Accurately document customer interactions in our CRM system
- Collaborate with team members to meet service level objectives and enhance customer satisfaction
- Engage in ongoing training to stay updated with industry trends and improve service delivery
Requirements
- Fluency in Italian (written and spoken) is essential
- A strong commitment to delivering high-quality customer service
- Previous experience in customer support is advantageous but not mandatory
- Excellent communication and interpersonal skills
- A proactive team player with a positive mindset
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a remote environment with excellent organizational skills
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
