The House of Mercier is delighted to offer a unique opportunity for Italian-Speaking Customer Support Roles in the stunning country of Greece! This is an ideal position for individuals looking to advance their careers in customer service while enjoying the rich culture and beautiful landscapes of Greece. As an Italian-speaking customer support representative, you will be instrumental in delivering exceptional service to our valued Italian-speaking clients.
Key Responsibilities
- Provide top-notch customer support to Italian-speaking clients through various platforms, including phone, email, and live chat
- Address and resolve customer inquiries or issues promptly and effectively to ensure customer satisfaction
- Maintain thorough records of customer interactions and solutions provided
- Collaborate with team members to pinpoint and implement improvements in processes and services
- Stay up-to-date on product offerings and provide accurate information to clients
- Engage in continuous training and development to improve customer service skills
- Enjoy the thrill of living in Greece while positively impacting our customers' experiences
Requirements
- Fluency in Italian and English, both spoken and written
- Previous experience in customer support or a similar role is highly desirable
- Excellent communication and interpersonal skills
- A strong ability to troubleshoot and resolve customer inquiries effectively
- Willingness to relocate to Greece and immerse yourself in a new culture
- Outstanding organizational skills and the ability to multitask
- A genuine passion for customer service and helping clients
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More...
