Join Patrique Mercier Recruitment ES as a Spanish-speaking Customer Service Representative for a prestigious brand specializing in high-end coffee machines! This is a fantastic opportunity for individuals who are passionate about coffee and enjoy helping customers in a dynamic marketplace. In this role, you will provide expert support to Spanish-speaking clients, guiding them through their inquiries and ensuring they have the best experience with our premium products. Enjoy the flexibility of working remotely from Greece while bringing your coffee expertise to life. If you're ready to elevate customer satisfaction and share your love for coffee, we want to hear from you!
Your Responsibilities
- Provide exceptional customer service to Spanish-speaking clients through various communication channels
- Assist customers with inquiries regarding high-end coffee machines, troubleshooting, and product features
- Maintain a professional and friendly demeanor while addressing customer needs
- Document customer interactions accurately to contribute to service improvement
- Collaborate with team members to achieve service goals and promote brand loyalty
- Participate in training to stay informed about product details and best practices
Requirements
- Fluency in Spanish (both written and spoken) is essential
- A genuine passion for customer service and a love for coffee
- Previous experience in customer service is beneficial, but not mandatory
- Strong communication skills and the ability to connect with customers
- Problem-solving abilities and a positive attitude in all situations
- Comfortable working remotely and engaging with a diverse team
- A willingness to learn and grow within a thriving company!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
