Exciting news! Patrique Mercier Recruitment ES is looking for enthusiastic Spanish-speaking Customer Service Representatives to join a renowned international airline, with the flexibility of working remotely from Greece. This role is ideal for individuals who are passionate about travel and providing top-notch customer service. You will assist Spanish-speaking customers with their inquiries, ensuring a smooth and enjoyable experience while flying with the airline. Embrace the opportunity to work in a dynamic environment where your skills can shine, all while enjoying the beautiful landscapes of Greece!
Your Responsibilities
- Deliver exceptional customer service to Spanish-speaking clients through various platforms
- Assist customers with inquiries related to bookings, flight information, and general airline services
- Resolve customer issues promptly and professionally, aiming for complete satisfaction
- Maintain accurate documentation of customer interactions in the CRM system
- Collaborate with coworkers to meet performance targets and enhance the customer experience
- Participate in ongoing training to improve service delivery and product knowledge
Requirements
- Fluency in Spanish (both written and spoken) is required
- Strong commitment to customer service and a friendly attitude
- Previous experience in customer service is a plus, but not mandatory
- Excellent communication and interpersonal skills
- Ability to work independently in a remote environment
- Strong problem-solving skills and attention to detail
- Willingness to adapt to a multicultural work environment
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
