Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for an Irish Speaking Emergency Roadside Assistance representative to join our team and work remotely from Greece! Our agency focuses on linking talented professionals with leading employers who value language proficiency. In this role, you'll be the essential point of contact for customers requiring urgent roadside assistance, delivering immediate support and guidance in Irish. If you have a passion for helping others and excel in fast-paced environments, this position offers you the chance to make a meaningful impact while enjoying the flexibility of remote work in the stunning backdrop of Greece.
Responsibilities
- Quickly respond to emergency calls from customers requesting roadside assistance
- Provide clear and effective communication in Irish, ensuring customers receive the support they need
- Coordinate with local service providers to ensure timely assistance for clients
- Maintain professionalism and calmness while managing emergency situations
- Accurately document all customer interactions and solutions in the system
- Collaborate with team members to enhance service quality and customer satisfaction
Requirements
- Fluency in Irish (spoken and written) is essential
- Strong customer service and communication skills
- Previous experience in customer service or emergency assistance is a plus
- Excellent problem-solving abilities and the capability to remain composed under pressure
- Experience working remotely is advantageous
- Flexibility to work a variety of hours, including evenings and weekends
- Familiarity with digital communication tools and software applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
