Patrique Mercier Recruitment is thrilled to announce a remote opportunity for a Spanish Speaking Customer Support representative for a prestigious Luxury Jewelry brand. This position allows you to work from anywhere in Greece while delivering exceptional service to a discerning clientele who expect the best in luxury products. As a representative, you will assist customers with their inquiries related to luxury jewelry, ensuring that each interaction reflects the elegance and quality of the brand. If you're fluent in Spanish and have a passion for luxury goods, we would love to hear from you!
Responsibilities
- Provide outstanding customer support via phone, email, and chat
- Assist customers with inquiries regarding luxury jewelry products, orders, and services
- Resolve customer complaints effectively and maintain high levels of satisfaction
- Offer personalized assistance and recommendations based on customer preferences
- Maintain accurate records of customer interactions and feedback to improve service
- Collaborate with team members to enhance the overall customer experience and service quality
Requirements
- Fluency in Spanish (both spoken and written) is required
- Excellent communication and interpersonal skills
- Previous experience in luxury customer service or retail is highly desirable
- Strong problem-solving skills with a commitment to customer satisfaction
- Ability to work independently and manage time effectively in a remote environment
- Interest in luxury jewelry and fashion is a significant advantage
- Familiarity with customer relationship management systems is preferred
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
