Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Spanish Speaking IT Representatives to work remotely from Greece! This role is ideal for individuals passionate about technology and dedicated to providing exceptional customer support. As a vital part of our remote team, you will assist Spanish-speaking clients with their technical inquiries, ensuring they receive the best possible service while enjoying the flexibility of working from home in a beautiful location.
Your Responsibilities
- Provide top-notch IT support to Spanish-speaking customers through email, phone, and chat channels
- Quickly diagnose and effectively troubleshoot a variety of technical issues to ensure customer satisfaction
- Educate clients on our products and services to help them maximize their use
- Maintain accurate records of customer interactions and solutions for future reference
- Collaborate with team members to enhance the support process and foster a positive team environment
- Engage in continual learning to remain updated on product developments and best practices
Requirements
- Fluency in Spanish is required; knowledge of additional languages is advantageous
- Strong technical skills and a problem-solving mindset
- Previous experience in customer service or IT support is a plus but not essential
- Excellent verbal and written communication skills
- Self-motivated, with the ability to work independently in a remote setting
- Commitment to delivering exceptional customer service and prompt issue resolution
- Willingness to learn and adapt in a fast-paced technological environment
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
