Energame is a management consultancy and an investment advisory firm specialized in online entertainment.
We manage the development and growth of a diverse range of clients within the iGaming sector, encompassing areas of sports betting, gambling, cybersport, fantasy sports, IT platform solutions, and content production worldwide.
We are looking for a Senior Billing Manager to join our Partner's team.
About the team: RISK stands at the forefront of the gaming and wagering industry, characterized by a bold philosophy that embraces risk-taking as its core principle. In a dynamic landscape where digital entertainment and betting intersect, RISK is a trailblazer, fearlessly exploring new horizons.
The company is dedicated to pioneering innovative solutions that challenge conventional norms. With a mission to lead the charge in capturing emerging markets, RISK aims to refine the art of swift and effective establishment in the international gaming sector, consistently outpacing the competition.
Your main responsibilities will be:
- Research and identify potential payment providers for relevant markets, assessing their suitability and negotiating terms for integration;
- Analyze payment provider performance (such as approval rate, conversion rate, average transaction value, abandoned transactions, timeouts, processing time, payment distribution, etc.) and optimize routing strategies;
- Report significant drops or anomalies to providers and corresponding internal teams, ensuring responsible parties provide updates on ETAs and issue resolution status;
- Collaborate with product, CRM, customer support, and other departments, responding to their requests;
- Document any changes to the cashier, payment flow, provider distribution and updates to payment providers;
- Analyze current payment flows, methods, provider back-office systems, existing monitoring, and analysis tools;
- Communicate critical changes in the cashier system to relevant teams;
- Stay updated on industry trends and emerging payment technologies to identify opportunities for innovation and improvement in payment processes;
- Liaise with project stakeholders for brand development as well as reporting on performance.
Essential professional experience:
- 2+ years in Payments;
- Knowledge of CIS region.
We care about you:
- Vacation: We prioritize your well-being. Our vacation policy offers 20 working days;
- Sick Leave Allowance: Your health is our priority. In addition to our standard sick leave allowance, we also offer a flexible sick leave policy without paperwork. You can take up to 5 working days without the need for supporting documents;
- Work-Life Balance: We offer adaptable work schedules, a hybrid remote setup allowing you to work flexibly from any location, direct communication with C-level executives, a collaborative, friendly, and skilled team environment. Additionally, we provide maternity and paternity leaves, sports activities, team-building initiatives, company engagement events, and gifts for special occasions;
- Benefit Cafeteria: Tailor your benefits to meet your individual needs. We offer an annual budget to cover expenses, providing a range of compensation options including ports, medical insurance, dental coverage, psychotherapy services, a home office, and various other essential and beneficial services;
- Learning & Development: Grow professionally with us. We allocate an annual budget for attending L&D courses of your choice. Moreover, we have Key Talent Program for high potential employees;
- Motivation Bonus System: Recognizing your performance is fundamental to our culture. To reward your dedicated work, we have a Motivation Bonus System in place for all our employees;
- Charitable and social responsibility projects.
