Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Italian-speaking individuals to join the customer service team for an international airline! This remote position allows you to work from the beautiful country of Greece while providing exceptional support to Italian-speaking customers. In this role, you will assist travelers with their inquiries, ensuring a smooth and pleasant experience with the airline. If you have a passion for aviation and customer service, and you're looking for a flexible work environment, we can't wait to hear from you!
Your Responsibilities
- Deliver outstanding customer support to Italian-speaking clients via phone, email, and chat
- Resolve customer inquiries efficiently, ensuring high satisfaction levels
- Maintain a friendly, professional demeanor in all communications
- Accurately document interactions to enhance future service delivery
- Collaborate with team members to meet performance goals
- Engage in ongoing training and development to stay updated on airline products and services
Requirements
- Fluency in Italian (both written and spoken) is essential
- Strong passion for customer service and travel
- Previous customer service experience is advantageous, but not required
- Excellent communication and interpersonal skills
- Problem-solving skills and the ability to work independently
- Ability to thrive in a remote working environment
- A desire to learn and grow within a dynamic team!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
