Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Hostess to join its team. As a Hostess, you will be the first point of contact for our guests, ensuring they receive a warm welcome and excellent service throughout their dining experience with care by following the company's SOPs. The Hostess reports directly to the Restaurant Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Welcome and greet guests in a friendly and professional manner
- Manage reservations and ensure timely seating
- Coordinate with the waitstaff to ensure smooth service
- Handle guest inquiries, complaints, and special requests with professionalism and attentiveness
- Maintain a clean and organized hostess station
Requirements
- Prior experience as a Hostess or in a similar customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Positive attitude and friendly demeanor
- Ability to remain calm and professional under pressure
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary and other benefits
- Advanced Opportunities for professional growth
- Accommodation (if necessary) and Board
- Transportation costs
- Participation in educational programs
