Our client is a well-established investment firm currently looking to grow their team in Limassol. They’re looking for Arabic speakers with experience in the Forex industry specifically in a Retention role to join their team.
Job Responsibilities
- Manage client relationships across multiple language markets, ensuring high levels of satisfaction and loyalty.
- Act as the main point of contact for clients, offering support and promoting company products.
- Conduct regular meetings and maintain high standards of client acquisition, retention, and reactivation.
- Educate clients on product use and trading strategies.
- Cross-sell additional services to provide value and optimize client portfolios.
Requirements
- Fluent in English and Arabic.
- Proven experience in retention or customer-facing roles.
- Strong organizational and communication skills.
- Background in Economics or Finance is a plus.
