Head of Investment Operations (FinOps)
Location options: Malta or Cyprus
Reports to: Global Head of Operations
About our client
We are a group of regulated financial services and fintech technology companies that supports asset managers and professional advisors. With entities in Malta, the UK, Mauritius, and the Cook Islands, we leverage cutting-edge technology and robust compliance systems to deliver exceptional solutions. We are embarking on a transformational journey to unify and modernize investment and transaction processing operations across our group. The centralized Investment Operations (FinOPS) team plays a pivotal role in this transformation, implementing unified and efficient operational processes.
Role Overview
The Head of FinOps will lead a centralized team delivering “Operations as a Service” across time zones and business units. This leader will design, implement, and manage processes and systems critical to trade execution, client operations, and compliance across multiple jurisdictions. The role combines strategic oversight with day-to-day operational management to drive efficiency, compliance, and scalability.
Key Responsibilities
Team Leadership
- Develop and execute the processes and procedures framework for the united cross-jurisdictional FinOps team in alignment with the group’s digital transformation strategy.
- Act as a strategic partner to the FinTech team to ensure seamless implementation of unified systems.
- Build and oversee an efficient organizational structure, combining centralized and local roles.
Operational Excellence
- Ensure highly automated transaction processing, reconciliation, reporting, account maintenance, stock universe maintenance, portfolio valuation, fee calculations and processing, and corporate actions across all entities.
- Implement standardized processes for processing of all transaction types (trading in traditional, alternative and other asset classes, FX, payments, deposits and other transaction types offered by the entities of the group), order management, and settlement.
- Establish and maintain efficient operational liaisons with other teams responsible for various stages of client servicing and group entities operations including Account Management, Middle Office, Trading, Treasury Management, Finance, and other teams.
- Ensure swift and highly automated processing of fees including fee calculations, reporting, posting and management reporting.
- Develop and implement a metrics dashboard for real-time monitoring of adherence to the agreed service level standards across all entities.
- Ensure compliance with regulatory and tax reporting standards, including EMIR, Mi FID II, FATCA, CRS, and QI.
Team and Process Management
- Establish task management across group level and local teams and role allocation protocols to maximize productivity across time zones.
- Conduct regular team performance reviews using well-defined KPIs and provide coaching and development.
- Lead recruitment, onboarding, and retention efforts to build a high-performing team.
Innovation and Collaboration
- Collaborate with the FinTech team to identify opportunities for automation and process enhancement.
- Pilot and roll out new operational systems and tools across the group.
- Act as the key point of contact for all operational escalations, troubleshooting, and stakeholder queries.
Risk and Compliance Management
- Develop and monitor operational risk frameworks and controls to safeguard the business.
- Ensure adherence to business continuity plans and industry best practices.
- Maintain accurate and timely reporting of operational risks and compliance metrics.
Candidate Profile
The ideal candidate is a forward-thinking leader with deep experience in financial operations and an aptitude for managing complex, multinational teams.
Qualifications and Skills
- Minimum 7–10 years in financial operations leadership roles, with brokerage or asset management experience preferred.
- Expertise in financial markets, including equities, bonds, derivatives, and settlement processes.
- Proven track record of managing cross-border teams and implementing centralized systems.
- Strong knowledge of EU/UK regulatory frameworks and tax compliance standards.
- Excellent project management, analytical, and communication skills.
- Bachelor’s degree in finance, economics, or related fields (MBA or equivalent preferred).
- Fluency in English; additional languages are an asset.
What We Offer
- Competitive compensation, performance bonuses, and hybrid working arrangements.
- Opportunities for professional growth and participation in an ambitious digital transformation project.
- A collaborative and inclusive culture focused on sustainable innovation.
