The team
At Hellenic Bank Public Company Limited, we believe in the power of diversity and inclusion. We are committed to creating an environment where every individual's unique background and perspectives are valued. We are an equal opportunity employer and welcome applicants from all walks of life.
The Arrears Management Unit is looking for a Qualco Administration and Reporting Officer to join the existing team. The selected candidate will primarily be one of the business administrators of the Bank’s Arrears Management System (Qualco Collections & Recoveries software – “QRC”), which supports the Arrears Management Portfolio and related processes.
Your qualifications and skills are what matter most to us.
Main Responsibilities
- Administration of QCR software and providing daily support to the business users
- Acquiring knowledge of all QCR software modules functionality and cooperation with the Qualco Business / IT Administrators and with the vendor when needed
- Understanding business needs and regulatory requirements and addressing those in terms of QCR software parameterization in the form of portfolio segmentation / strategies / workflows / processes and designing the relevant reports to produce and analyze date
- Design and generation of standard or custom reports in excel and / or SAS Eguide at aggregate and granular level, including appropriate KPIs, using information from Qualco and other sources
- Communicating with Business Divisions / Service Co / other Department’s Management and officers so as to evaluate the outcome of the analysis produced and assess the business and reporting needs
- Participation and conduct of projects within strict deadlines
- Preparation of relevant Regulatory reports within deadlines
- Provide support for existing reports, dashboards, or other tools
- Managing timely the flow of information to users
Candidate Profile
- University Degree holder in the areas of Economics, Finance, Statistics, Mathematics, Law, Management Information, Computer Science, Computer Engineering, Data Science or Data
- Analytics and other related subjects. A professional qualification (ACA, ACCA, CFA etc.) will be considered and advantage
- Proficient in MS Office Applications (Outlook, Word, Advanced Excel, PowerPoint)
- Prior experience in Qualco Collection and Recoveries software and / or other reporting tools (e.g SAS Eguide) will be considered an advantage
- Experience in Business Analysis / Finance and business acumen
- Prior Experience in the Banking sector in debt recoveries / or credit related departments or in an advisory role will be considered an advantage
- Ability to understand and respond to business and regulatory requirements
- Organizational and interpersonal skills
- Creative approach to solving problems
- Ability to work under pressure and meet strict deadlines
- Good analytical skills and structured way of thinking
- Process evaluation background - ability to identify and assess ways to improve processes
- Goal oriented and self-motivated individual with drive and initiative
- Fluency in Greek and English, both verbal and written
Key Benefits
- Competitive remuneration
- Provident Fund (current employer’s contribution 9%)
- Medical coverage and life insurance
- Professional development and growth opportunities
- Work-life Balance practices
Why us?
At Hellenic Bank we are not just looking to fill positions; we are seeking partners in our mission to make a positive impact.
- Bring your authentic self to work. Your unique perspective is an asset, not a liability.
- Gain access to opportunities for professional growth, training and skill enhancement. Your success is our success.
- Be part of a team dedicated to meaningful contributions and positive change.
- Be surrounded by supportive colleagues who are passionate about what they do.
If you are excited about this opportunity and have the skills we are looking for, we encourage you to apply. We welcome candidates of all backgrounds, experiences, and abilities.
Information
All applications will be reviewed and assessed and only the shortlisted candidates will be contacted for an interview.
Applicants who have submitted an application to Hellenic Bank in the past and meet the requirements of the above position must fill a new application.
Deadline for submitting applications: 31st of December 2024
All applications will be handled in strict confidence.
- For additional information, please contact the HR Business Partners team on the following telephone number 22 500 005 or by email at recruitment@hellenicbank.com
