Anonymous

Details

Skills

Technical Skills: SQL, MYSQL, Oracle, Salesforce CRM, Jira Atlassian, Workforce Software WT&A, PHP (CodeIgniter 4, Laravel), API Testing, Automation (Selenium), Web Design and Development
Testing & Quality Assurance: Manual Testing (QA), Smoke Testing, Unit Testing, User Acceptance Testing (UAT), Software
Troubleshooting, Version Upgrades
Tools & Technologies: NetBeans, Visual Studio, VSCode, XAMPP, phpMyAdmin, dB Visualizer, Jira Atlassian, Postman, Microsoft
Office (Excel, Word, PowerPoint), GitHub, Slack, Skype, Teams, SharePoint
Support & Collaboration: Software and Technical Support, On-Premises and SaaS Configuration, Client Communication, Technical Documentation, Training Material Development, Team Leadership for Associates

About

Senior Application Consultant with over 8 years of experience in software configuration, support, QA manual testing, and UAT, production support. Proficient in managing Workforce Time and Attendance (WT&A) and Salesforce CRM, delivering exceptional technical support in both SaaS and on-premise environments. Skilled in troubleshooting software issues, executing version upgrades, and conducting thorough manual testing to ensure application reliability.