Are you a Talented and Motivated Person?

Dynamic Works is looking to hire Customer Support Officers for Nicosia - Cyprus Headquarters.

Join Dynamic Works – A Global Leader in CRM Solutions for the Financial Sector

Since 2003, Dynamic Works has been delivering cutting-edge CRM and client-facing solutions tailored to meet the unique needs of financial organizations globally. With a strong foothold in Fintech and Regtech, we provide financial institutions with secure, scalable, and regulatory-compliant tools to manage their operations effectively. Headquartered in Nicosia, Cyprus, with offices in Limassol and Pafos, our mission is to empower financial organizations to thrive in a competitive, ever-evolving market.

Our flagship product, Syntellicore, is a top-tier CRM platform designed specifically for brokers and financial institutions. It integrates seamlessly with leading trading platforms, offering a full suite of features, including customer onboarding, compliance management, and advanced IB and affiliate program functionalities. By continuously enhancing Syntellicore with AI-driven features and real-time client-facing solutions, we help our clients stay ahead of the curve in the financial sector.

At Dynamic Works, our team of 45+ professionals fosters a culture of collaboration and innovation. We’re looking for passionate individuals who thrive in Fintech, Regtech, and CRM development to join us in creating industry-leading solutions.

If you’re a forward-thinking professional eager to work on game-changing CRM and client-facing solutions, we’d love to hear from you.

Key Responsibilities as a Customer Support Officer

In a nutshell, as our Customer Support Officer, you will be chiefly responsible for responding to customers’ requests for help and support.

Requirements, Qualifications & Attributes:

We’re looking for someone who has a degree in IT or Computer Science, or a related field.
A fast learner.
Having a great understanding of customer care is vitally important.
Super-strong English verbal and written skills are essential, which means you must be fluent in English.
As a Customer Support Officer, problem-solving will be one of your main responsibilities, so we’re looking for someone who has strong problem-solving skills.
If you have experience in Web Development, HTML5, CSS, JavaScript,Web Application or SQL Programming is considered to be a plus.
This isn’t always a standard 9-6 role, so you’re going to have to be flexible and open to working with shifts.
Being able to understand the business needs of our clients is key.
Do you have a passion for working with technology and finding out what the latest web trends are? We’re looking for a person who’s like this.
Having worked for a Forex broker before is also a plus, as many of our clients are Forex Brokers.

Benefits of working for Dynamic Works

If you’re successful in your application to become a Customer Support Officer at Dynamic Works, you’re going to receive a truly competitive remuneration package including private medical insurance, a discretionary bonus at the end of the year, which is dependent on your performance, and a host of other benefits and outstanding perks.

Here at Dynamic Works, we’re into empowering our people, our family, and you’ll get to see that from the very first day you join us! Our working environment is like nothing you’ve ever experienced, and this is down to the team we have.

Applying for the Customer Support Officer role

Please click on the link below to complete the online application form and send your CV for the attention of the Head of Human Resources and Administration.

All applications are treated confidentially, and by filling in the online application form, you confirm that you have read, understood, and accepted the Privacy Policy. We’re fully GDPR compliant here at Dynamic Works and take the storing of one’s personal data very seriously.

Benefits of working for Dynamic Works

If you’re successful in your application to become a Support Engineer at Dynamic Works, you’re going to receive a truly competitive remuneration package including private medical insurance, a discretionary bonus at the end of the year, which is dependent on your performance, and a host of other benefits and outstanding perks. You’re going to be joining one of the most advanced Development Teams in the world, and you’re going to be given the tools and the training to ensure you become the very best you can be. We’ll show you the door, you’ll have to open it and walk through it.

Applying for the Support Engineer role

Please click on the link below to complete the online application form and send your CV for the attention of the Head of Human Resources and Administration.

https://www.dynamicworks.eu/dynamic-works-cyprus/careers/customer-support-officer

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