White Pearl Hospitality Group is a premier leader in luxury experiences dedicated to providing exceptional service to our guests. Our portfolio includes some of the finest properties in Santorini, such as White Pearl Villas, White Pearl Cavalieri, Elysian Santorini, and Elysian Retreat. We continually strive to enhance our guests' experiences through our commitment to quality and attention to detail.
We are currently seeking a highly motivated
Rooms Division Manager to join our team for the upcoming season in Santorini, Greece. The Rooms Division Manager will be responsible for overseeing the operations of both the front office and housekeeping/maintenance departments, ensuring a seamless guest experience that reflects the standards of White Pearl Hospitality. The ideal candidate will have strong leadership skills, extensive knowledge of hotel operations, and a passion for delivering exceptional service.
Responsibilities:
- Assist the Hotel Manager in overseeing the daily operations of the hotels
- Support and supervise all hotel departments, including front desk, housekeeping, and maintenance
- Ensure high standards of customer service are maintained throughout the hotel
- Supervise personnel and procedures compliance
- Resolve guest complaints and issues in a timely and professional manner
- Monitor and manage hotel inventory, supplies, and purchases
- Assist in coordinating and organizing hotel events
- Train and develop hotel staff to provide exceptional service
- Assist in preparing and managing hotel budgets
- Collaborate with the sales and marketing team to promote the hotel and increase
Requirements
- A degree in Hospitality Management or a related field is preferred
- Proven experience in a hotel management role
- Excellent communication and leadership skills
- Strong problem-solving abilities
- Exceptional customer service skills
- Ability to work well under pressure and meet tight deadlines
- F&B, HR or Procurement knowledge will be considered a plus
- Strong attention to detail
- Flexibility to work evenings, weekends, and holidays as needed
Benefits
- Training & Development
- Housing (if requested)
- Shift Meal
- Ticket restaurant card
- Discounts in hotels and restaurants of White Pearl Hospitality Group
Check out our company's culture and if you believe that our principles fit your mentality apply today!
