Position: Hotel Manager
Mayfair Hotel & Gardens is looking for an experienced and committed Hotel Manager to join our team.
Candidate Requirements:
The ideal candidate should meet the following criteria:
- Fluency in both written and spoken Greek and English.
- A degree in Hotel Management or a related field.
- Excellent leadership and management skills.
- Proficiency in Microsoft applications, property management systems, and other internal software.
- At least 10 years of experience in hotel management, including positions as Hotel Manager, Assistant Manager, or Operations Manager.
- Strong interpersonal abilities, with a proven commitment to delivering top-tier customer service and the ability to build guest rapport quickly.
Key Responsibilities:
The Hotel Manager will be responsible for overseeing all aspects of hotel operations.
Key duties include:
- Preparing guest satisfaction reports and implementing necessary improvements.
- Leading the recruitment, training, and supervision of hotel staff.
- Ensuring all departments—including maintenance, front office, housekeeping, food & beverage, conferences, banqueting, and entertainment—operate efficiently.
- Ensuring strict compliance with health, safety, and security regulations.
- Meeting and exceeding hotel budget goals while setting both short-term and long-term strategic objectives.
- Reviewing business reports daily and making informed decisions based on the data.
- Planning budgets, setting sales targets, and managing key accounts.
- Developing and executing cost-saving initiatives and process improvements.
- Monitoring and analysing P&L statements, and implementing effective strategies as needed.
- Ensuring exceptional service standards for all guests.
- Resolving guest complaints and addressing operational issues promptly.
- Enforcing strict adherence to operating procedures, policies, SOPs, and service standards.
What We Offer:
The successful candidate will receive an attractive remuneration package, including a performance-based bonus tied to the achievement of targets.
Please apply at: careers@mayfair.com.cy
Only applicants with appropriate qualifications will be considered.
We look forward to welcoming a capable and experienced professional into our dynamic team!
Tagged as: hotel manager
