Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Spanish Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency specializes in connecting talented individuals with prestigious employers who appreciate language diversity. In this role, you will serve as the crucial first point of contact for customers requiring roadside assistance, providing immediate support, guidance, and solutions in Spanish. If you thrive in fast-paced environments and are passionate about helping others, this remote position offers you the flexibility to work from anywhere while making a significant impact on customers in need!
Responsibilities
- Respond quickly and professionally to emergency calls from customers seeking roadside assistance
- Communicate effectively in Spanish, ensuring customers receive clear and concise support
- Coordinate with local service providers to ensure timely assistance for clients
- Document all customer interactions and solutions accurately within the system
- Maintain professionalism and composure while assisting customers during stressful situations
- Collaborate with team members to continuously improve service quality and customer satisfaction
Requirements
- Fluency in Spanish (spoken and written) is required
- Strong communication skills with a customer-focused mindset
- Previous experience in customer service or emergency assistance is a plus
- Excellent problem-solving abilities and the capacity to remain calm under pressure
- Experience with remote work is advantageous
- Flexibility to work a variety of hours, including evenings and weekends
- Familiarity with digital communication tools and software applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
