Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Restaurant Supervisor to join its team. As a Restaurant Supervisor, you will provide efficient and high-quality service, creating a warm and hospitable atmosphere for all guests. Also, you will show attention to detail, will be responsible for the daily operation of the dining area and ensure that the services provided will meet and exceed guests' expectations with care by following the company's SOPs. The Restaurant Supervisor reports directly to the Restaurant Manager. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Assist the Restaurant Manager in daily operations, staff supervision, and training
- Ensure that all staff adhere to Grecotel's service standards and procedures
- Monitor guest experiences and address any concerns promptly to enhance satisfaction
- Help manage inventory and maintain supply levels as needed
- Facilitate effective communication among staff to ensure smooth service delivery
- Participate in creating staff schedules and maintaining a positive work environment
Requirements
- 1-2 years of experience in a supervisory role within a restaurant or hospitality setting
- Strong leadership skills with the ability to motivate and train team members
- Excellent customer service skills with a keen attention to detail
- Good understanding of food and beverage operations, including inventory management
- Strong communication and interpersonal skills
- Ability to handle guest complaints and provide prompt resolutions
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary and other benefits
- Advanced Opportunities for professional growth
- Accommodation (if necessary) and Board
- Transportation costs
- Participation in educational programs