Job Overview
The Sales Operations will be responsible for placing orders to Vendors and resellers and following-up to ensure accurate acknowledgement and prompt order shipment information. The Sales Operations Specialist will also generate reports and performs on-going effective and courteous communication with the internal Teams.
Duties & Responsibilities
- Reviewing and editing orders for errors, discrepancies or omission of information, as necessary.
- Monitoring order status (shipping, booking and confirmation).
- Communicating with Account Coordinator and/ or Sales regarding corrections and clarifications requiring their input.
- Providing receiving PO/SO numbers for all incoming orders to operations and sales Team.
- Verifying all orders; ensuring orders are received and shipped on time.
- Ensuring status on all open orders is monitored on a regular basis via the system dashboard.
- Confirming all acknowledgements daily.
- Upon input from sales, managing the whole process of new products as well as maintenance renewals, quoting requests and approvals, preparing and submitting contracts, collecting signed contracts and booking orders.
- Continuously monitoring maintenance expiration dates of existing contracts and proactively informing sales and preparing all processes and paperwork for required upcoming renewals.
- Maintaining contract and revenue archiving and reporting.
- Collaborating with internal clients to drive the coordination of the fiscal year planning, quota setting, budgeting, forecasting and business readiness processes.
- Collaborating to provide revenue support, including pipeline analysis, tracking operating expense and headcount, assisting with transaction processing, etc.
- Enhancing and maintaining a core set of standard reports that meet the needs of the business.
- Producing regular reports to an agreed frequency.
- Driving the enhancement of data quality and integrity as appropriate.
Skills & Qualifications
- University Degree
- General understanding of systems / ERPs would be considered an advantage (Microsoft Navision would be an additional plus).
- 1 to 2 years experience in Sales Operations would be considered an advantage.
- Knowledge with Microsoft product suite (Excel, Word, and Outlook).
- Must be detail oriented.
- Strong organizational and administrative skills.
- Strong and effective verbal and written skills.
- Ability to prioritize workload and work under pressure.
- Comfort level with computers and technology in general.
- Analytical skills.
- Ability to work well with cross functional teams.
- Requires a strong work ethic, with an emphasis on teamwork and positive attitude.
- Ability to drive results in fast-paced environment.
- Excellent communication skills in the English language.
Remuneration
An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.
Equal Employment Opportunity
Logicom is committed to provide equal employment opportunities for all regardless of their race, colour, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.
Disclaimer
We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.
Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.
