Patrique Mercier Recruitment is a prominent agency dedicated to helping professionals find rewarding career opportunities in their native languages across Greece. We are currently seeking a Slovak Speaking Customer Service representative for a fully remote position based in Greece, offering fully paid relocation. This role provides a unique opportunity for those who are passionate about customer service and are looking to thrive in a supportive remote work environment while exploring the beautiful lifestyle that Greece has to offer. In this position, you will be responsible for assisting Slovak-speaking customers with their inquiries, providing exceptional service, and resolving any issues they may encounter with our products and services. If you are an enthusiastic communicator and are ready to take on new challenges, we want to hear from you!
Responsibilities
- Deliver high-quality customer support through phone, email, and chat in Slovak
- Assist customers with inquiries related to products and services
- Resolve customer complaints in a friendly and efficient manner
- Document customer interactions accurately in the CRM system
- Provide guidance on product usage and troubleshooting
- Collaborate with team members to continuously improve service quality
Requirements
- Fluency in Slovak (both spoken and written) is essential
- Strong communication and interpersonal skills
- Previous experience in customer service is preferred
- Excellent problem-solving skills with a focus on customer satisfaction
- Ability to work independently in a remote setting
- Willingness to relocate to Greece, with full relocation support provided
- Familiarity with using digital tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
