Patrique Mercier Recruitment is thrilled to offer a remote opportunity for an Irish Speaking Customer Support representative for a prestigious Luxury Jewellery brand. This role allows you to work from anywhere in Greece while providing exceptional service to a discerning clientele. You will assist customers with inquiries related to luxury jewellery products, ensuring a high-quality shopping experience. If you are fluent in Irish and have a passion for luxury goods, we would love to hear from you!
Responsibilities
- Provide outstanding customer support via phone, email, and chat
- Assist customers with inquiries regarding luxury jewellery, including product details, orders, and returns
- Resolve customer complaints professionally and efficiently
- Offer personalized product recommendations based on customer preferences
- Maintain accurate records of customer interactions and feedback to improve services
- Work collaboratively with team members to enhance overall customer satisfaction and experience
Requirements
- Fluency in Irish (both spoken and written) is required
- Excellent communication and interpersonal skills
- Prior experience in luxury customer service or retail is highly desirable
- Strong problem-solving abilities focused on customer satisfaction
- Ability to work independently and manage time effectively in a remote environment
- A genuine interest in luxury jewellery and fashion is a significant advantage
- Familiarity with customer relationship management systems is preferred
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
