Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Hotel Manager to join its team. As a Hotel Manager, you will be responsible to oversee the daily operations of the hotel as well as to provide strategic direction, to manage both revenue and cost elements, to plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of business, while making sure all accommodations meet or exceed the expectations of our guests with care by following the company's SOPs. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Oversee all aspects of hotel operations, including guest services, front desk, housekeeping, food and beverage, and maintenance
- Ensure outstanding customer service and guest satisfaction throughout the property
- Develop and implement strategies to drive revenue growth and maximize profitability
- Manage budgets and financial performance, ensuring cost control and revenue optimization
- Lead and motivate the hotel team to deliver exceptional performance and achieve targets
- Maintain high-quality standards in all areas of the hotel, including cleanliness, service, and maintenance
- Monitor and analyze guest feedback and reviews to continually improve and enhance guest experiences
Requirements
- Bachelor's degree in Hospitality Management or related field
- Minimum of 5 years of managerial experience in the hospitality industry, preferably in a luxury hotel environment
- Proven track record of successful hotel operations and delivering exceptional guest experiences
- Strong leadership and team management skills, with the ability to inspire and motivate others
- Excellent communication, negotiation, and problem-solving abilities
- A customer-centric mindset and a commitment to delivering high-quality service
- Strong financial acumen and experience in budgeting and cost control
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary and other benefits
- Advanced Opportunities for professional growth
- Accommodation and Board
- Transportation costs
- Participation in educational programs