Patrique Mercier Recruitment is a distinguished agency dedicated to matching candidates with exceptional job opportunities in Greece. We are currently seeking a Spanish Speaking Customer Service representative for Electronics Companies in a fully remote position based in Greece. This role is ideal for individuals who are passionate about technology and eager to deliver exceptional customer service. As a customer service representative, you will assist Spanish-speaking customers with inquiries related to various electronic products, troubleshoot technical issues, and provide guidance throughout their customer journey. Your ability to communicate effectively in Spanish will be essential in creating positive experiences for our clients. If you are excited about the prospect of working in a fast-paced environment with the convenience of remote work, we want to hear from you!
Responsibilities
- Deliver high-quality customer support via phone, email, and chat in Spanish
- Assist customers with inquiries about electronic products, services, and troubleshooting
- Resolve customer complaints in a professional manner while maintaining satisfaction
- Document customer interactions accurately in the company's CRM system
- Stay updated on product features and company policies to provide accurate information
- Collaborate with team members to continuously improve service quality and efficiency
Requirements
- Fluency in Spanish (both spoken and written) is essential
- Strong verbal and written communication skills
- Previous experience in customer service or a relevant field is preferred
- Excellent problem-solving and critical-thinking skills
- Ability to work independently and thrive in a remote working environment
- Interest in electronics and technology products is a significant advantage
- Proficient in using digital tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
