Patrique Mercier Recruitment is a prestigious agency committed to connecting candidates with exceptional job opportunities in Greece across diverse industries. We are currently looking for a French Speaking Customer Service representative for Electronics Companies to join a remote team based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer service experiences. As a customer service representative, you will support customers by handling inquiries, troubleshooting issues, and offering expert advice related to a variety of electronic products. Your fluency in French will be crucial in delivering a seamless experience for our French-speaking clientele. If you are enthusiastic about helping others and are ready to join a dynamic and supportive remote team, we would love to hear from you!
Responsibilities
- Deliver exceptional customer service through phone, email, and chat communications
- Assist customers with inquiries about electronic products and services
- Efficiently resolve customer complaints and technical issues
- Guide customers through product usage, setup, and troubleshooting processes
- Provide accurate information on product specifications, promotions, and services
- Maintain detailed records of customer interactions in the CRM system
- Collaborate with team members to enhance overall service quality and customer satisfaction
Requirements
- Fluency in French (both spoken and written) is essential
- Strong communication and interpersonal skills
- Previous experience in customer service or a related field is preferred
- Excellent problem-solving skills with a focus on customer satisfaction
- Ability to work independently and as part of a collaborative remote team
- Interest in electronics and technology products is an advantage
- Proficient in using digital communication tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
