Patrique Mercier Recruitment is delighted to present an exciting opportunity for a French Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency specializes in connecting talented individuals with leading employers who value their language skills. In this role, you will be the first point of contact for customers seeking urgent roadside assistance, providing timely support and clear solutions in French. This remote position is perfect for those who thrive in dynamic, high-pressure environments and have a passion for helping others. Join our team and enjoy the flexibility of remote work while making a significant impact!
Responsibilities
- Respond quickly and professionally to emergency roadside assistance calls
- Communicate effectively in French, offering appropriate support to customers
- Coordinate with local service providers to ensure swift assistance for clients
- Document all interactions and resolutions accurately in the system
- Maintain a calm and professional demeanor during emergencies
- Collaborate with team members to continuously improve service quality and customer satisfaction
Requirements
- Fluency in French (spoken and written) is essential
- Strong communication and interpersonal skills
- Experience in customer service or emergency assistance is preferred
- Excellent problem-solving abilities and capacity to handle stress effectively
- Experience with remote work environments is beneficial
- Flexibility to work varied hours, including evenings and weekends
- Familiarity with digital tools and communication platforms
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
