Patrique Mercier Recruitment is excited to present an excellent opportunity for a Norwegian Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency is dedicated to connecting talented individuals with leading employers who appreciate their language skills. In this vital role, you will be the first line of support for customers needing immediate roadside assistance, providing guidance and solutions in Norwegian. This position is perfect for those who thrive in fast-paced environments and have a passion for helping others. Embrace the flexibility of remote work while enjoying the beautiful surroundings of Greece!
Responsibilities
- Respond swiftly to emergency calls from customers requiring roadside assistance
- Offer clear and effective communication in Norwegian to assist customers
- Coordinate with local service providers to ensure timely support for clients
- Maintain professionalism and a calm demeanor while handling stressful situations
- Accurately document all interactions and solutions in the required systems
- Collaborate with team members to enhance service delivery and customer satisfaction
Requirements
- Fluency in Norwegian (spoken and written) is essential
- Strong customer service and communication skills
- Previous experience in customer service or emergency assistance is preferred
- Excellent problem-solving abilities and the ability to manage pressure effectively
- Comfortable working in a remote environment
- Flexibility to work various hours, including evenings and weekends
- Familiarity with digital communication tools and software applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
