Patrique Mercier Recruitment is a leading recruitment agency specializing in connecting talented individuals with exciting career opportunities in Greece. We are currently seeking a Norwegian Speaking Customer Experience Associate to join our remote team based in Greece. In this vital role, you will be responsible for providing exceptional support to our Norwegian-speaking customers. Your fluency in Norwegian will enable you to address customer inquiries, resolve issues, and ensure a seamless customer experience. If you are passionate about customer service and thrive in a flexible remote environment, we invite you to apply!
Responsibilities
- Offer top-notch customer support via phone, email, and chat
- Respond promptly to customer inquiries with accurate information
- Effectively resolve customer complaints and concerns
- Assist customers in understanding products and troubleshooting any issues
- Maintain detailed documentation of customer interactions for quality assurance
- Collaborate with team members to continuously enhance the customer experience
- Stay informed about product updates and industry trends to better assist customers
Requirements
- Fluency in Norwegian (both verbal and written) is essential
- Outstanding communication and interpersonal skills
- Prior experience in customer service or related fields is preferred
- Strong analytical and problem-solving abilities
- Ability to work independently in a remote setting
- Familiarity with high-quality consumer products is a plus
- Proficient in customer relationship management (CRM) systems and digital communication tools
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
