JW Marriott Crete Resort & Spa (opening 2025),
in
Chania, Crete
is looking for an enthusiastic
Front Office Supervisor
The
JW Marriott Crete Resort & Spa emerges from the balanced synthesis of Crete's unique, pre-existing natural elements, and JW Marriott's curated approach to elegant, quiet luxury, purposed to nourish the guest's mind, body and spirit and to guide them to find mindfulness through a relaxing and revitalizing experience. Nestled in Chania, Greece, the resort stands out for its concept of offering everything a guest needs, in order for them to focus on themselves and reconnect to their whole self, their loved ones, and the beauty around them.
Love What You Do Even More
At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. That's
The JW Treatment.
Role Functions
- Ensure that Reception shifts are run efficiently, providing outstanding guest service
- Maintaining a calm, professional environment at all times
- Prepare documentation for daily business
- Ensure prompt, efficient and courteous reception of guests
- Record and administer arrivals and departures
- Assist in training new staff members, coach them and monitor their performance
- Be thoroughly conversant with all room types, décor and outlook
- Keep constant communication with Reservations & Housekeeping dept. on any changes or discrepancies
- Coordinate the Reception team at all times; handling associates duties, delegation of tasks
- Responsible for handling complaints
Requirements
- Relevant Experience in luxury hospitality
- Degree in Hospitality or similar
- Excellent knowledge of the English language (additional languages will be considered a plus)
Benefits
- Career development opportunities
- Excellent working environment
- Employee wellbeing activities
- Be part of Marriott & SWOT Hospitality family
