Patrique Mercier Recruitment is a prominent agency dedicated to connecting candidates with exciting job opportunities in Greece, particularly for individuals looking to utilize their language skills. We are excited to announce a position for an Italian Speaking Customer Service representative with fully paid relocation for a remote role based in Greece. This unique opportunity allows you to work from the comfort of your home while being part of a dynamic team. You'll be responsible for providing outstanding customer service and support to Italian-speaking clients, ensuring that their needs are met with professionalism and care. If you're enthusiastic about helping others and are looking for a rewarding career that also offers relocation support, this role is made for you!
Responsibilities
- Deliver exceptional customer service via phone, email, and live chat communications
- Assist customers with inquiries, providing information and solutions related to our services
- Handle complaints and issues with professionalism and a focus on customer satisfaction
- Educate customers on products and services to enhance their experience
- Document customer interactions accurately in the CRM system
- Collaborate with team members to continuously improve service quality
Requirements
- Fluency in Italian (both spoken and written) is essential
- Strong communication and interpersonal skills
- Previous customer service experience is preferred
- Problem-solving skills with a focus on achieving customer satisfaction
- Ability to work independently and as part of a remote team
- Flexible and adaptable to changing customer needs
- Familiarity with digital communication tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
