Patrique Mercier Recruitment is a leading agency dedicated to helping candidates find exciting career opportunities in their native language across Greece. We are currently seeking Nordic Speaking Customer Service representatives for a fully remote position based in Greece, with paid relocation benefits. This role offers a unique opportunity for individuals passionate about delivering exceptional customer service while exploring the beautiful Greek lifestyle. You will be the voice of our clients, providing assistance and support to customers in Nordic languages for various products and services. Your ability to communicate effectively and handle inquiries, complaints, and feedback will be crucial in ensuring a premium customer experience. If you are ready to take your skills to an international level and enjoy the flexibility of remote work, we would love to hear from you!
Responsibilities
- Provide exceptional customer support via phone, email, and chat in Nordic languages
- Assist customers with product inquiries, technical support, and troubleshooting
- Resolve customer complaints efficiently while maintaining a high level of professionalism
- Document all customer interactions thoroughly in the CRM system
- Collaborate with team members to enhance service delivery and overall customer satisfaction
- Stay updated on company products and services to provide accurate information to customers
Requirements
- Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is essential
- Strong verbal and written communication skills
- Prior experience in customer service or a related role is preferred
- Excellent problem-solving skills with a focus on customer satisfaction
- Ability to work independently in a remote setting and manage time effectively
- Openness to relocation to Greece, with assistance for the process available
- Proficient in using digital tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
