Patrique Mercier Recruitment is a leading recruitment agency focused on connecting candidates with exciting job opportunities in their native languages in Greece. We are thrilled to announce an opening for a Norwegian Speaking Customer Service representative, with fully paid relocation to Greece for the right candidate. This remote position is perfect for individuals who are passionate about providing exceptional customer service in a dynamic work environment. You will be responsible for assisting customers in their native Norwegian, addressing inquiries, troubleshooting issues, and delivering top-notch support related to our high-end products. If you are eager to embark on a new adventure and want to work in a supportive and innovative team, we encourage you to apply!
Responsibilities
- Deliver outstanding customer service through various channels, including phone, email, and chat
- Assist Norwegian-speaking customers with inquiries and product-related issues
- Efficiently resolve complaints and ensure customer satisfaction
- Provide guidance on product usage, setup, and troubleshooting
- Maintain accurate records of customer interactions in the CRM system
- Collaborate with team members to enhance service quality and operational efficiency
Requirements
- Fluency in Norwegian (both spoken and written) is essential
- Strong communication and interpersonal skills
- Previous experience in customer service or a related field is preferred
- Excellent problem-solving skills with a focus on customer satisfaction
- Ability to work independently in a remote setting as well as part of a diverse team
- Interest in high-end products and customer service excellence is a significant advantage
- Proficient in using digital tools and customer management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
