Patrique Mercier Recruitment is thrilled to offer a remote opportunity for a Nordic Speaking Customer Support representative for a prestigious Luxury Jewellery brand. This position allows you to work from anywhere in Greece while delivering exceptional service to a discerning clientele. You will play a crucial role in assisting customers with their inquiries about luxury products, ensuring that each interaction reflects the elegance and sophistication of the brand. If you are fluent in a Nordic language and have a passion for luxury goods, we would love to hear from you!
Responsibilities
- Provide outstanding customer service via phone, email, and chat while working remotely
- Assist clients with inquiries related to jewellery products, orders, and brand information
- Swiftly and professionally resolve customer complaints and issues
- Offer tailored recommendations based on customer needs and preferences
- Keep accurate records of customer interactions and feedback
- Collaborate with team members to enhance service delivery and customer satisfaction
Requirements
- Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is required
- Excellent verbal and written communication skills
- Previous experience in luxury customer service or retail is highly desirable
- Strong problem-solving abilities with a customer-focused approach
- Ability to maintain professionalism in high-pressure situations
- Interest in luxury jewellery and fashion is a significant advantage
- Proficiency in customer relationship management systems is preferred
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
