On behalf of our client, a leading company specializing in the distribution and representation of premium brands, we are seeking a Customer Service Officer to join their team in Nicosia. This is an excellent opportunity to be part of a dynamic environment where customer satisfaction and service excellence are top priorities.
Candidate Profile:
- Strong communication skills in Greek and English (verbal & written); knowledge of additional languages is an advantage.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.
- Detail-oriented with excellent problem-solving abilities.
- Ability to handle multiple tasks simultaneously.
- Customer-focused mindset with a proactive approach to resolving issues.
Key Duties & Responsibilities:
- Handle customer inquiries and provide professional assistance via phone, email, and in-person interactions.
- Process orders, returns, and exchanges efficiently while ensuring a smooth customer experience.
- Maintain accurate records of customer transactions and interactions in the system.
- Support the logistics and sales team when needed.
Benefits:
- Competitive salary based on experience.
- Provident fund will be offered.
- 13th salary will be given.
- Working hours: Monday to Friday 8:30-13:00 & 14:30-17:30.
- Opportunities for career development in a growing company.
- Modern and friendly work environment in a dynamic industry.
Last but not least, Dart Recruitment’s dedication to providing continuous support for your professional success throughout your career.
