Thanos Hotels & Resorts are seeking to recruit a Night Receptionist for Almyra Hotel.
Duties & Responsibilities
- To assist and check-in guests as per existing Front Office policies and procedures.
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Ensures that all Guests receive a courteous and warmly service upon check-in and check-out.
- Ensures that Guest data are correctly entered into the system.
- Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law.
- Produces and handover guest keys.
- Notifies the porter for transferring guests’ luggage to their assigned rooms.
- Notes down any special requests that guests may have and pass these onto the relevant department.
- Handles Complaints with immediate action and through proper follow up.
- Performs check out efficiently based on the Hotel’s procedures.
- Ensures Housekeeping reports are accurate.
- Offers wake up services, order taxi transfers when necessary.
- Takes and passes on messages to guests.
- Operates the telephone call centre.
- Sending of any necessary hotel documentation
- Handling of any outgoing mail
- Perform any other relevant duties assigned by the Front Office Manager.
Requirements
- At least 3 years’ experience in same or similar position
- Excellent knowledge of Greek & English Language
- Knowledge of any other language will be considered an advantage.
- Excellent communication and interpersonal skills
- Friendly and welcome personality
- Passionate in delivering exceptional levels of guest service
- To be able to work in a fast-paced environment and cope under pressure
What we offer:
- Attractive remuneration package
- Provident Fund
- Staff discounts at Hotels & Kult Boutiques
- Free meals on duty
- Employee Appreciation Program and Reward Scheme
- Great work-life balance
- Comprehensive new staff induction programmes
- Group-wide professional development opportunities across countries and properties
- Continuous training opportunities
If you are interested please click APPLYbelow or call (+357) 26885401 for more info.
Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus
