Patrique Mercier Recruitment is a premier recruitment agency that specializes in connecting candidates with exciting job opportunities in Greece, focusing on various dynamic sectors. We are currently seeking a Dutch Speaking Customer Service representative for Electronics Companies to join our team in a remote capacity within Greece. This role is perfect for individuals who are passionate about technology and committed to delivering excellent customer service. You will assist Dutch-speaking customers with their inquiries related to a range of electronic products, providing troubleshooting support, and ensuring a seamless experience with their purchases. If you are proficient in Dutch and eager to help customers with their technical needs while working from home, we encourage you to apply!
Responsibilities
- Provide exceptional customer service through phone, email, and chat communication
- Assist customers with inquiries related to electronic products and services
- Resolve customer complaints efficiently and maintain professionalism
- Guide customers through the usage, setup, and troubleshooting of electronic devices
- Maintain accurate records of customer interactions in the CRM system
- Collaborate with team members to enhance overall service quality and customer satisfaction
Requirements
- Fluency in Dutch (both spoken and written) is essential
- Strong communication and interpersonal skills
- Previous experience in customer service or a related field is preferred
- Excellent problem-solving skills with a focus on customer satisfaction
- Ability to work independently and as part of a remote team
- Interest in electronics and familiarity with technology is a significant advantage
- Proficiency in using digital tools and customer relationship management software
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
