Join us at Patrique Mercier Recruitment ES as a Polish Speaking Customer Service Representative for a prestigious international airline based in beautiful Athens, Greece! This is a fantastic opportunity for those who are fluent in Polish and thrive in a fast-paced, customer-focused environment. In this role, you will assist Polish-speaking passengers with their inquiries, ensuring they have a smooth and enjoyable travel experience. If you have a passion for the aviation industry and a knack for providing exceptional service, we want you on our team. Embrace the chance to live in a vibrant city while building your career in a rewarding environment!
Your Responsibilities
- Provide top-notch customer service to Polish-speaking passengers through various communication channels
- Address inquiries and resolve issues promptly to ensure passenger satisfaction
- Maintain a courteous and professional demeanor during all interactions
- Document customer interactions accurately to facilitate continuous improvement
- Collaborate with team members to achieve service excellence and exceed performance targets
- Engage in training sessions to expand your knowledge of airline services and procedures
Requirements
- Fluency in Polish (both written and spoken) is essential
- Strong passion for customer service and a friendly, helpful attitude
- Experience in customer service or the travel industry is a plus, but not mandatory
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Willingness to live and work in Athens, Greece
- A desire to learn and grow within an international team!
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Above Average Greek Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
