Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Greek Speaking Customer Support representative for a prominent Electricity Provider located in Moschato, Greece. In this dynamic role, you will be the first point of contact for customers, assisting them with inquiries related to their electricity services and ensuring their needs are met efficiently. If you are fluent in Greek and have a strong commitment to customer service, we encourage you to apply!
Responsibilities
- Deliver high-quality customer support via phone, email, and in-person
- Assist customers with inquiries regarding electricity services, billing, and account management
- Resolve customer complaints and issues with professionalism and empathy
- Provide accurate information about services, promotions, and company policies
- Document customer interactions and feedback to improve service delivery
- Collaborate with team members to enhance overall customer satisfaction
Requirements
- Fluency in Greek (both spoken and written) is required
- Strong communication and interpersonal skills
- Prior experience in customer service or support roles is preferred
- Excellent problem-solving abilities with a focus on customer satisfaction
- Ability to work well in a team-oriented environment
- Interest in the utility sector is advantageous
- Familiarity with customer service software is a plus
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
