Greece

Logistics Manager

Organization

InterEuropean Human Aid Association

Posted 17 Jan 2025 Closing date 4 Apr 2025

Overview Of IHA

InterEuropean Human Aid Association (IHA) is a grassroots organisation providing humanitarian aid and assistance to refugees, asylum seekers and people in need. We support thousands of individuals in Northern Greece with essential relief supplies, as well as providing a space for learning, inclusion and building community. IHA has operated in Northern Greece since 2016 and is currently running a warehouse in Diavata and a community centre in Lagadikia. We strongly focus on providing support around the principle of dignity first. We work collaboratively and are open to building new connections, while making sure to maintain sustainable operations for our team and our target group, and remaining flexible and independent.

Background

IHA has operated in Northern Greece for over six years, building a strong network with humanitarian grassroots organisations, as well as with local actors and initiatives supporting displaced people across Europe. Today, IHA operates in Northern Greece, primarily in supply management, logistics, informal education, community building, inclusion and psycho-social support. We work closely with local actors to help people to move towards self-reliance and independence in their new place of residence, guided by the principle of dignity first.

IHA Warehouse is a main logistical hub in Northern Greece, providing refugees, asylum seekers and other people in need who fall through the cracks of the official aid system with food and essential non-food items through our network of over 20 key partner organisations. The Warehouse supports other organisations working in or close to the camps as well as social projects that assist people living in urban areas. In emergency situations, IHA activates a warehouse mobile team to carry out distributions on site, including a Free Shop from its community centre in Lagadikia.

Overview Of The Position

IHA is looking to recruit a full-time Logistics Manager to start in February 2025 / as soon as possible. The Logistics Manager is a fundamental part of our team, managing all components of IHA’s Warehouse operations, including volunteer and stock management, coordinating deliveries, and strategic planning, as well as logistics, finances, fleet management, partnerships, and supporting the Lagadikia Free Shop.

The Logistics Manager works closely alongside the Programme Manager, Project Manager and Team Manager. The ideal candidate is intrinsically motivated, interested in learning, adaptable, organised, passionate about the cause, and able to find solutions to problems and manage a team in a high-pressure environment.

Key Responsibilities

Warehouse operations

Independently manage all components of the Warehouse project, including planning, implementation and internal reporting on its operations
Develop and improve warehouse processes in accordance with organisational strategy; conduct regional needs analyses and implement warehouse related strategic objectives
Ensure health and safety regulations are upheld
Manage warehouse stock levels in accordance with current needs
Coordinate and oversee order cycles, ensuring that partners’ orders are prioritised correctly and processed on time
Manage delivery times, transport costs and vehicle routes
Responsible for administration, equipment and maintenance of IHA’s Warehouse in coordination with the Programme Manager
General coordination tasks and responsibilities as needed, and playing a proactive role in the management team’s joint effort to steer and enable IHA’s work and projects

Warehouse data management and reporting

General coordination tasks and responsibilities as needed, and playing a proactive role in the management team’s joint effort to steer and enable IHA’s work and projects
Keep digital records of all incoming and outgoing deliveries and other required methods of data management
Prepare warehouse related reports on a weekly and monthly basis
Closely cooperate with the Programme Manager with regards to external reporting

Volunteer management

Onboarding and training of new team members
Coordinate the work of warehouse volunteers; motivate warehouse volunteer team and develop and implement plans for warehouse volunteers performance improvements
Coordinate staff resources according to current needs, liaising with the Team Manager
Provide training for volunteers and other staff members as needed

Lagadikia Free Shop

Coordinate the logistics of Lagadikia Free Shop including stock, deliveries and related data management
Oversee the training of new volunteers in implementing Free Shop distribution, providing support to the on-site team
Closely cooperate with the Lagadikia Community Centre Manager and Free Shop Manager

Partnerships, cooperation and representation

Establish and maintain good relationships with donor organisations
Maintain regular communication and coordinate with Greece-based and European partners including collection groups and logistics organisations
Liaise with partner organisations; coordinate orders and deliveries with partner’s logistics focal points
Establish and maintain partnerships with humanitarian organisations, receivers of warehouse items
Closely cooperate with Programme Manager with regards to donors and partners relations
Closely cooperate with the IHA management team
Represent the Warehouse project as required

Financial management

Managing and keeping track of expenses in collaboration with the Head of Finance
Responsible for petty cash (balance, reimbursements and withdrawals) as well as for collection and storing related receipts for all IHA departments
Warehouse budget management

Fleet maintenance

Maintain IHA vehicles through regular checks and required repairs
Optimise use of IHA vehicles
Focal point in case of breakdown and accidents

Emergencies

Serve as IHA’s Warehouse emergency focal point
Coordinate response in case of emergencies (plan and implement on-site distributions)

Required

Applicant Profile:

Willing to relocate to Thessaloniki, Greece
Must be eligible to legally reside in Greece (we are not able to sponsor visas)
Previous experience in logistics and/or supply chain
Previous experience working with a grassroots/volunteer-run organisation in the context of migration and humanitarian support, specifically experience working in a humanitarian warehouse and emergency distributions
Fluency in English
Driving licence (class B) valid in Greece and at least 3 years of driving experience. Confident driving a large van with sufficient knowledge of vehicle repairs and maintenance
Experience in financial management
Comfortable driving a forklift
Excellent time management and organisational skills
Strong computer skills, digital problem solver
Highly-motivated, passionate about IHA’s work and values, and willingness and motivation to learn and develop
Strong team player and team management skills
Strong independent work ethic and hands-on mentality
Ability to set priorities and think strategically across the short, medium and long term
Strong problem-solving abilities, able to manage challenges and create solutions in a high-pressure environment

Desired

Working knowledge of Greek language will be considered a strong advantage
Forklift licence and previous experience

Our Offer

A volunteering opportunity to work for an important and meaningful cause as part of a dedicated team
40-hour workweek, Monday-Friday
Stipend for living expenses
Optional accommodation in IHA’s shared flat in the centre of Thessaloniki
Work expenses covered: transportation to and from work, prepaid SIM card + top up. Additional allowance for time off expenses (every 3 months)
Initial commitment of 6 months (6 weeks notice period) with possibility of extension

How to apply

Application

IHA is an equal opportunity employer. We strongly encourage applications from a diverse range of backgrounds and experiences, and are committed to creating an inclusive environment for all team members.

Apply by filling in an application form on our website and sending your CV to vacancies@iha.help by 4th April 2025.

Interviews will take place the week of 7th April 2025. Shortlisted candidates will have to complete an assignment as part of the recruitment process.

Please note, as a small organisation, we do not have capacity to provide individual feedback on unsuccessful applications.

As part of our safe recruitment policy, all successful candidates will be asked for contact details of at least two professional references and will need to submit a police record check prior to commencing their role at IHA.

If you have any questions, please contact vacancies@iha.help

Job details

Country

Greece

City Thessaloniki Source

InterEuropean Human Aid Association

Type

Volunteer Opportunity

Career category

Logistics/Procurement

Years of experience

0-2 years

Theme

Shelter and Non-Food Items

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