Summary

Job Description

Key Accountabilities

Serve customers accordingly with Gucci selling ceremony
Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
Guarantee cross and up-selling for all product categories
Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
Ensure the achievement of individual and Store goals, enhancing and developing the business
Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
Contribute to manage the visual display of the products in accordance with Gucci visual standards
Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
Ensure the products replenishment and physical inventory of merchandise
Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements

Proven experience in a similar role within fashion retail companies
Proven ability to drive and exceed individual and store result
Deep passion for fashion and luxury
Excellent commercial awareness and customers attitude
High flexibility and ability to adapt to different customers
Team-player mentality
Strong communication skills
Ability to work in a fast moving and dynamic environment
Luxury product knowledge
Fluent in Greek and English

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-04-07

Schedule

Full time

Organization

Luxury Goods Greece AE

Gucci | Company Profile and Job Opportunities

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